"I worked so hard on this but it's just not selling..."


Remember Goldilocks? That picky home invader? Guilty of breaking-and-entering and eating the bears' porridge?

Turns out she didn’t just have boundary issues. There’s something we can learn from her about getting customers to buy from us. Some case studies...

The Too-Hot Product

Recently, I worked with a client who...well... she overdid it. She created what we’ll call a “comprehensive business transformation system.” I don’t remember the exact contents but it was vibes like:

  • 24 modules
  • 112 video lessons
  • 87 worksheets
  • 15 bonus trainings
  • 6 live Q&A calls
  • A private community
  • And a partridge in a pear tree

Her sales? Crickets. Why?

Because potential customers looked at this monster and didn’t see value of more more more.

What they saw was a second job. A chore. Homework. Busy nights and booked weekends.

Their brains screamed: “I DON’T HAVE TIME FOR THIS!” no sale

The Too-Cold Product

On the flip side, another client offered a single 45-minute masterclass on Instagram growth for $197. The pitch was essentially:

“I’ll teach you cool stuff about hashtags!”

Also crickets.

Potential buyers thought, “That’s it? For $197? Pffft. I can learn about hashtags on Google for free.” returns to scrolling TikTok

The Just-Right Product

My most successful client this year (actually...all of my most successful clients this year) specialized in tiny but good. Had a course with:

  • 1 video about 60 minutes long
  • 1 promised transformation (that could not easily be found on the Google)
  • A handful of straightforward steps to get to that transformation
  • A short timeline to completion
  • Cherry on top: a snappy name that implies intellectual ownership and rarity (take note: proper naming is wildly wildly important)

Sales? Out the roof. Had to shut it down temporarily.

There’s a Goldilocks Zone to creating digital products & courses. (Corny but true.) It’s where the magic happens.

Your customers have to feel that your offerings are substantial enough to create real transformation but are streamlined enough to actually be accomplished.

How to Find Your Just-Right

To create the shortest possible path to a significant result, ask yourself:

  1. What’s the ONE outcome my customers care most about?
  2. What’s the minimum effective dose needed to get them there?
  3. What obstacles absolutely must be addressed?
  4. What can I ruthlessly eliminate that doesn’t serve that outcome? And I mean ruthless, as in Genghis Khan sweeping across Asia but like tenfold.

Audit your offers (hell…audit your entire business) and ask:

“If I removed this, would it significantly harm my customer’s ability to get results?”

If the answer is no, toss it out like day-old porridge.

If you need help with that audit…I’m here for you.

Charlie

PS. I’m serious when I say I’m here for you. I tweak this stuff for a living so hit reply if you need me.

Charlie Pabst ⚡ Digital Brand & Product Coach

I escaped the golden shackles of Corporate America to build a 7-figure branding agency. Now I help others build & launch small-but-profitable digital products. I write a fun, actionable, spunky newsletter focused on helping you create a brand & digital products that actually make money. It's part offer & product creation; part marketing; part branding; and part nerdy stuff like conversion tips and using systems properly.

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